Shipping policy


At Enswathe, we strive to deliver your orders safely, promptly, and beautifully packed—just the way you expect them. Please read our shipping policy carefully to understand how your order is processed and delivered.

1. Order Processing & Dispatch

  • All orders are processed within 1–2 business days after successful payment.

  • Orders placed on public holidays will be processed on the next working day.

  • Orders are processed Tuesday to Sunday, excluding public holidays.

  • Once dispatched, tracking details will be shared via Email or WhatsApp.

  • Shipping is fulfilled through our trusted logistics partner Shiprocket.

2. Domestic Shipping (Within India)

Free Shipping

  • Free shipping on all prepaid orders across India.

  • For COD orders, applicable shipping charges will be clearly shown at checkout.

Delivery Timelines

Shipping Within Karnataka

  • Estimated delivery: 2–4 working days from the date of dispatch.

  • Delivery to major towns may occur sooner depending on courier routes.

Shipping to Other Indian States

  • Estimated delivery: 5–7 working days from the date of dispatch.

  • Remote, rural, or limited-service locations may take additional time as per courier availability.

Delivery timelines are indicative and may vary due to courier delays, weather conditions, festival seasons, or regional restrictions.

3. International Shipping

  • At present, international orders are accepted via WhatsApp.

  • Customers interested in international shipping may contact us at:
    👉 https://wa.me/918296276485

  • International shipping charges, delivery timelines, and payment options will be shared on a case-to-case basis.

  • Custom duties, import taxes, and local charges (if any) must be borne by the customer and are payable directly to the courier or customs authorities.

  • International orders are not eligible for returns or exchanges.

4. Packaging & Transit Safety

  • Every saree and blouse undergoes strict quality checks, careful folding, and secure packaging to preserve fabric quality, embroidery, zari, and finish.

  • Once the parcel is handed over to the courier partner, Enswathe is not responsible for delays caused by logistics partners, weather disruptions, strikes, or unforeseen circumstances.

5. Address Accuracy & Delivery Issues

  • Customers are requested to provide a complete and accurate shipping address, including a valid mobile number.

  • Address changes can only be requested before dispatch and cannot be guaranteed once the order is shipped.

  • If a shipment is returned due to:

    • Incorrect or incomplete address

    • Repeated failed delivery attempts

  • Re-shipping charges will be borne by the customer.

6. Return Shipping (Within India)

  • If a return is approved due to damage or a verified issue, we will arrange or reimburse return shipping within India.

  • For all other approved returns or exchanges, return shipping costs must be borne by the customer.

  • Please refer to our Returns & Exchanges Policy for detailed conditions and eligibility.

7. Customer Support

For any shipping-related queries, delays, or assistance, feel free to reach out to us: